Shipping / Delivery Policy
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Camping tents on sale.

SEVERAL ITEMS HAVE AN IMMEDIATE 15% REFUND WHICH WILL BE MADE AFTER PURCHASE TRANSACTION IS COMPLETED.

 

Go Camping; ALL TENTS ON SALE with FREE SHIPPING

Make safe drinking water. KATADYN MICROFILTER PRICES INCLUDE FREE SHIPPING.

 

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Seasonal Reminder: Dress for the weather, not the car.

You can't always avoid the emergency room. But there are simple things to do that can make the best of a bad situation. Click here for tips to deal with trauma (e.g., broken bones, bleeding, etc), chest pain, abdominal pain, respiratory difficulty, and high fever. More info....

Click here for a listing of first-aid essentials for home, car, pack, or trek.

Finding Firewood

´╗┐Firewood is always a challenge, especially during wet or wintery conditions. Click for a tip...

Wildland Safety.

Always be prepared for survival situations.

 Be Safe Out There. Driving to the trailhead, hiking along the trail or bushwhacking and camping in the backcountry need some special techniques and good equipment. Keep your tent, sleeping bag, backpack and other gear in tip top condition.

Wildlife needs your respect, especially if you are part of their food chain. Learn to incorporate preventative techniques in your normal routine and you’ll not need to be apprehensive while in bear or cougar country.

Safe drinking water is one of your main concerns. Water filters and water purifiers provide safe and convenient water wherever you are.

To fully enjoy the great outdoors you must feel safe and secure. Whether you're new to the wildlands or have spent several years trammeling about, learning or reviewing safety tips is always beneficial.

Be aware of hypothermia whenever in cool, moist windy situations.

So pack up your tent, sleeping bag, and camping gear on your pack frame and get out there. 


NOTE: Please click on bolded words for additional safety information< ><-->

Shipping Policy

  • We ship via UPS. A STREET ADDRESS IS REQUIED! No P.O. Box addresses, please and thank you.
  • FREE SHIPPING IS BY "UPS -- GROUND" METHOD ONLY.
  • BackpackingOutfitter.com ships tents,sleeping bags, packframes and other items exclusively via UPS. They’ve been successful since 1907 and have become the world's largest package delivery company. The company has done well despite stiff competition, largely because of the founder´s strict policies of customer courtesy, reliability, round-the-clock service, and low rates. These principles, which guide UPS even today, are summarized by their original slogan: best service and lowest rates. Our customers are allowed to choose the method of delivery, depending on their urgency..
  • Every product we ship is packed according to shipping standards and insured for the value of the product. Since we ship according to standards all shipping claims will be brought directly to UPS. Please contact us with any questions regarding this. See Shipping Damages for more information.
  • We strive to ship our products within 2-3 business days. If an order is placed early in a business day it usually ships out the next day. If a partial order is shipped separately or backordered you will be emailed with additional tracking numbers or notified of the backorder date and when the item is expected to ship.
  • As soon as your product has been shipped you will be sent an email containing the tracking number. You can also track your shipping in order tracking on our website. This will allow you to track your product quickly and easily over the internet or by phone.

Shipping Damages:

  • All products are inspected before being shipped, but damages may occur during shipping.  If product is received damaged, it must be reported to the shipping company – usually UPS or USPS – within 24 hours.  All boxes and packing material must be saved. It is possible that the shipping company may want to inspect these materials.  Please notify us of the damage after you have reported the claim to the shipping company. Upon receiving credit from the carrier, the product will be re-shipped.
  • Of course if the incorrect product is shipped, or the product is defective, we will correct it.
"Ship To" vs "Bill To"

To help prevent credit card fraud, orders that have a different "Ship To" address than the "Bill To" address may have a slight delay in processing while the credit card validity is confirmed. No shipment will be made until the credit card is validated.